Check Out Our Privacy Policy

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We’re committed to protecting the privacy of all individuals that provide Personal Information to us, including the data recorded by clients of Advanced Clinical Aesthetics (t/a Advanced Clinical Solutions Ltd). This Privacy Policy explains how we collect, protect, use and share personal information.

We may review and change this policy from time to time.

Let’s go through a few definitions before we get started:

•  ‘Agreement’ refers to Advanced Clinical Aesthetics Terms of Service found at https://www.advancedclinicalaesthetics.co.uk/terms-conditions/
• ‘Customer’ is a user of Advanced Clinical Aesthetics who has agreed to our Terms of Service.
• ‘Personal Information’ means information that can identify an individual.
• ‘Services’ means the provision of Advanced Clinical Aesthetics Clinic platform, and services related thereto (such as customer support).

Personal Information We Collect

We collect personal data in a couple of different ways—directly and indirectly.

Personal Information We Collect Directly from You

We directly collect Personal Information if you send an enquiry to us from our website, use Advanced Clinical Aesthetics, or get in touch with us by chat, email, or phone. We may also collect some Personal Information if you engage with us through social media.

This information can include your name, gender, date of birth, country of birth, addresses, telephone numbers, email addresses, and credit and banking details.

We do collect some special categories of personal data about you. This does not include details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, genetic and biometric data. We do not collect any information about criminal convictions and offences.

We DO collect some information about your health,such as medical history. This is to ensure our treatments are provided safely.

Personal Information we Collect Indirectly

We indirectly collect Personal Information when someone uses Advanced Clinical Aesthetics to record data about someone other than themselves. A typical scenario would be when a healthcare professional records information about a patient.

This information can include names, genders, dates of birth, countries of birth, residential addresses, telephone numbers, email addresses, a person’s emergency contacts, health insurance numbers, and patient treatment notes and records. This can include sensitive information such as health records.

In addition, in order to improve our services, we use data that can be retrieved from cookies, and other technology whose purpose is gathering data about website use. This data may include:

• Browser and hardware data, such as IP address, type of device, operating system, browser type, screen resolution, language, device make and model, as well as the versions of the above mentioned services.
• Cookie and tracking technology data, which would include pages visited, time spent on pages, language preferences, and other anonymous traffic data.
• Transaction data, including details about your subscription, payment dates, and renewal dates.

How this information is used

Generally speaking, the Personal Information we collect is used by us to operate Advanced Clinical Aesthetics.

The Personal Information we collect about our own customers is mostly used for billing, identification, authentication, and for contacting them if we need to.

We may, with consent, use email addresses to share news, tips, updates and special offers. People who receive these promotional emails can unsubscribe at any time.

Our use of data collected in Advanced Clinical Aesthetics by a business that is Personal Information relating to third parties is limited to providing support and technical assistance to our Customers.

We may use other data for a range of different purposes, provided we comply with applicable law and our contractual commitments. In some countries (for example, European Economic Area countries), local legal regimes may require us to treat some or all of other data as “personal data” under applicable data protection laws. Where this is the case, we will process other data only for the same purposes as “personal data” under this Privacy Policy.

Other ways we may use your Personal Information:

• To deliver customer service and assist you with any inquiries you may have.
• To analyse trends, administer or optimise Advanced Clinical Aesthetics, monitor usage or traffic patterns (including to track users’ movements around Advanced Clinical Aesthetics and gather demographic information about our user base as a whole.
• To control unauthorised use or abuse of Advanced Clinical Aesthetics—or otherwise detect, investigate or prevent activities that may violate our policies or be illegal.

How Information is Disclosed

Except as described in this Privacy Policy, Advanced Clinical Aesthetics will not share, sell, or rent Personal Information with anyone without your permission or unless ordered by a court of law.